Major
March 2, 2026
March 2026: CT Cloud Communicator Mobile Inbound calls, Outbound calls, and Login Issues
Detected
Mar 2, 2026 11:52 AM EST
·
Resolved
Mar 2, 2026 3:17 PM EST
·
Duration
about 3 hours
CallTower's CT Cloud Communicator Mobile service experienced widespread inbound and outbound call failures and login issues affecting multiple customers for 3.4 hours. The problem was identified as vendor-related and isolated to a specific affected system. CallTower Engineering resolved the issue by implementing a configuration change based on vendor guidance and continued monitoring to ensure full resolution.