Outage in Candid Health
Delays in processing rejection signal from clearinghouse and payer
Resolved MinorIncident Report
Some payer rejection or acceptance responses are delayed in being visible on submitted claims. Candid is working to ensure all received payer responses are recorded on claims in a timely manner. This issue only affects some claims submitted in the past 7 days.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/20/2025 04:21PM
Payer rejections and acceptance responses are now up to date for all claims.
IDENTIFIED
8 months ago - at 08/14/2025 10:59PM
Some payer rejection or acceptance responses are delayed in being visible on submitted claims. Candid is working to ensure all received payer responses are recorded on claims in a timely manner. This issue only affects some claims submitted in the past 7 days.
Latest Candid Health outages
Data exports and in-app reporting unavailable - 2 days ago
Some rules engine runs failing - 23 days ago
Financials are taking longer to post to claims than expected - about 1 month ago
Issues with Stripe POS Payments - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
