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Outage in Candid Health

Claim Actions running slower than usual

Resolved Minor
July 17, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue that is causing some Claim Actions, like submissions or specific edits, to run slower than usual. We are actively monitoring the situation and will update here when our system has caught up to all affected claim actions.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/17/2025 11:47PM

This incident has been resolved.

MONITORING 9 months ago - at 07/17/2025 08:01PM

We have identified an issue that is causing some Claim Actions, like submissions or specific edits, to run slower than usual. We are actively monitoring the situation and will update here when our system has caught up to all affected claim actions.

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