Outage in Candid Health
Claim actions and submission performance degradation
Resolved MinorIncident Report
We are experiencing issues with claim actions performance and automated submission tooling. We have identified the issue and are actively pursuing remediation
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/16/2025 07:16PM
This incident has been resolved.
MONITORING
9 months ago - at 07/16/2025 05:00PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/16/2025 04:31PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 months ago - at 07/16/2025 02:22PM
We are experiencing issues with claim actions performance and automated submission tooling. We have identified the issue and are actively pursuing remediation
Latest Candid Health outages
Data exports and in-app reporting unavailable - 2 days ago
Some rules engine runs failing - 23 days ago
Financials are taking longer to post to claims than expected - about 1 month ago
Issues with Stripe POS Payments - about 1 month ago
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