Outage in Candid Health
Intermittent failures on claim updates and encounters v4 API
Resolved MinorIncident Report
We are experiencing failures both on the in-app experience of updating claims and updates via our Encounters V4 PATCH API. We have identified the issue and are actively remediating
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/14/2026 11:34PM
We identified and resolved the issue as of 6:24pm EST. Updating claims in the app and via the API should work normally.
IDENTIFIED
about 1 month ago - at 01/14/2026 11:21PM
We are experiencing failures both on the in-app experience of updating claims and updates via our Encounters V4 PATCH API. We have identified the issue and are actively remediating
Latest Candid Health outages
Bulk action and claim submission slowness - 11 days ago
Reports and Exports Delayed - about 1 month ago
Intermittent rules engine failures - about 1 month ago
Reports and Exports Delayed - about 2 months ago
Remits taking longer than usual to post - 2 months ago
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