Outage in Candid Health
Bulk action and claim submission slowness
Resolved MinorIncident Report
Bulk actions and claim submissions are currently taking longer than usual. We are actively monitoring and speeding up processing to get all queued actions completed and will keep this thread updated as progress is made.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 02/03/2026 06:06PM
This incident has been resolved and all bulk actions and claim submissions should now be caught up.
IDENTIFIED
10 days ago - at 02/03/2026 04:26PM
Bulk actions and claim submissions are currently taking longer than usual. We are actively monitoring and speeding up processing to get all queued actions completed and will keep this thread updated as progress is made.
Latest Candid Health outages
Intermittent failures on claim updates and encounters v4 API - about 1 month ago
Reports and Exports Delayed - about 1 month ago
Intermittent rules engine failures - about 1 month ago
Reports and Exports Delayed - about 2 months ago
Remits taking longer than usual to post - 2 months ago
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