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Outage in Candid Health

error updating eligibility & benefits coverage

Resolved Minor
April 30, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Candid Health experienced an incident where users were unable to save changes to eligibility and benefits coverage within the app. The issue affected the main application functionality for 2.4 hours. The problem was identified and subsequently resolved, restoring normal save functionality for eligibility and benefits coverage updates.

Unable to save changes to eligibility and benefits coverage
Components affected
Candid Health App

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/30/2026 05:51PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 04/30/2026 03:28PM

Unable to save changes to eligibility and benefits coverage

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