Check if Canva is down, official outages, user-reported issues, and outages map.
Canva is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Canva status data.
IsDown has tracked 292 incidents since started monitoring Canva status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 14, 2025
10:43 AM EDT
|
Major
We are currently investigating this issue.
|
about 8 hours |
Oct 07, 2025
05:43 AM EDT
|
Major
We've noticed an increase in failed and slow uploads in some regions, and are investigating
|
38 minutes |
Oct 02, 2025
04:49 AM EDT
|
Minor
We’re currently investigating critical issues affecting users on iOS 26.0. The main impact is on ...
|
5 days |
Sep 30, 2025
08:59 PM EDT
|
Major
We are currently investigating an issue wherein our users are unable to import files from most ap...
|
about 1 hour |
Sep 22, 2025
06:41 PM EDT
|
Minor
We are currently conducting maintenance for Brankit during this time:
Logged in users will not b...
|
32 minutes |
Sep 16, 2025
01:06 PM EDT
|
Major
Users are experiencing issues with folders wherein the subfolders appear outside the main folders...
|
about 3 hours |
Sep 10, 2025
02:16 AM EDT
|
Major
We are currently investigating reports of users experiencing errors when attempting to process pa...
|
about 2 hours |
Sep 04, 2025
08:50 PM EDT
|
Minor
Users experiencing increase in timeout errors affecting image generation in our Dream Lab, Canva ...
|
about 4 hours |
Sep 03, 2025
11:16 AM EDT
|
Not Confirmed by Canva
Possible Outage Indicated by User Reports
|
43 minutes |
Aug 28, 2025
08:28 AM EDT
|
Major
We are currently aware of reports from users in Indonesia experiencing difficulty accessing Canva...
|
about 1 hour |
Jessica - Won't allow file to download and keeps popping up messages about payment.
Canva is just providing an error message saying the page is down..
Not able to access the site.
Hayley - Lack of being able to edit and now cannot log in.
Canva went down with a 503 error. When trying to login I get error code 98e7b3a52a76a44f.
Canva not allowing access to website or homepage.
Canva not loading. Error 98e7c726d9e9c598.
"503 - Server error. That means something isn't working on our end.".
website is showing 503 error.
Canvas is down, can’t access the homepage or anything.
Melany - ''We couldn't load your content. Reload this page or try again later.''.
Paige - Getting the "trying to reconnect" error every time I try to edit anything. Functionally useless at this time for anything other than downloading things I have already created. Windows 11, Microsoft Edge browser..
perris - everything is just loading incredibly slow on both my computer and phone. great internet connection fast everywhere else.
Adrian - It's way too slow, and I can't upload any image.
SG - Unable to save files, upload designs, edit brand kit... basically not utility at the moment .
Char - Upload, elements and some left side features doesnt load atm.
Lucy - Server issues, can't upload or load anything.
Molly - Canva is going 'off line' and will not save my work. Refreshing does not work. I have tried in Safari, Google Chrome, and Microsoft Edge and none are working correctly. .
Lauren - Logging in. General site down..
Chelsey - Pages will not load despite clearing things. All other sites working appropriately .
Felix - i can not receive codes on one specific mail address, the others on the same domain work fine. it is NOT an error on my end. canva simply does not deliver codes to my mail mail anymore. .
Kassandra - Emojis not showing properly .
Regina - Canva is not saving my videos. I've created a video twice and it's not saving it. My wifi is working, and I'm logged into my account, so it's not that..
Linda - Everything is freezing up. I cannot create anything. Costing me money. This is two days in a row. .
Atsida - When opening a page i was working on, none of the features work, i cant upload, or open elements, etc. .
Tammie - Desk top app and on-line application is not saving designs .
Desiree - Canva is NOT publishing websites or saving work at the moment..
Matthew - I cant save my work and it keeps deleting.
Isa - Can't save any progresses.
Phanith - I am unable to save any work on Canva..
Teresa - Not saving lost everything very frustrated.
Farishah - My internet is fine but why canva keep ask to reconnecting and my edit keep disappear.
Sara - cant edit or save changes or download designs.
Nurul - I can't save my design. It said 'Trying to Connect'. However, my internet was fine. Already open other websites and it's load perfectly without any lagging..
Smit - Cannot upload a photo on an edit .
Michael - Keep getting the "trying to reconnect" sentence..
Denis - Canva Support on DownDetector: "Unfortunately, we've hit a snag and need to do a full restart of Canva. Save your work before proceeding, as this refresh will possibly wipe out your designs." There's no such thing as "saving your work" in Canva. Only exporting designs as images or PDFs..
nalan - canva isn't auto-saving my work. i cannot manually save or download any design. tried updating browser, cleared browser data, deleted unnecessary designs on canva..
Diep - I can't save Canva design. .
Tina - “Trying to reconnect” and won’t save anything 😭.
Yulia - Keeps giving me the constant " trying to reconnect" message. after that I have to refresh, after I refresh the changes done in a minute before the alert are lost..
Luis - Canva won't save or download current projects .
Denis - "A design can't be saved due to a connectivity issue.".
Jennifer - Canva is down. Cannot access my saved files.
Baerbel - Designs and elements are not loading. Website & App is not loading. .
Tarsha - Says "an issue on our end" on both mobile and desktop .
Abdul - canva app not loading connection error.
Stacy - My projects does not load .
arabella - not working and i need my homework .
Julie - Can't download or save edited images.
clio - taking 20-30 mins to download grahpics.
Keerthi - Unable to open app/web ver due to 'Timeout'.
Gary - Can't Log into Canva since 8:30am.
elaine - i made changes then suddently it could not be save. how?.
Herwig - Cannot load old/recent projects.
armon - won't load and says there is an issue on their end.
Camila - 503 - Server error. That means something isn't working on our end. Here's what you can do. Check our status page. It'll tell you about any outages. Please visit our Help Center for more information. Error code: [945b85085cca0b18-CDG] If you can't access Canva at all, our status page wi....
pankaj - its not working. whenever i tried to open it , it shows me timeout . pls fix it. .
Meeta - downtime - unable to open.
Gina - I am unable to load Canva. .
Component | Status |
---|---|
Web Application | OK |
Mobile Applications | OK |
Services commonly monitored together with Canva and alternatives
Google Workspace
Microsoft Azure
Adobe
Microsoft 365
Zoom
AWS
Microsoft Office 365
Cloudflare
1Password
Slack
Salesforce
OpenAI
GitHub
GoDaddy
Apple
Graphic design platform that allows users to create, edit, and share designs, with support for web and mobile applications across Android and iOS devices.
Monitoring Canva since February 2021
Tracking 9 Canva services and regions
46 incidents in 2025
Be the first to know when Canva goes down
Monitor All your Vendors in One Place
4522+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Canva isn't down. You can check Canva status and incident details on the top of the page. IsDown continuously monitors Canva official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Canva is currently operational. You can check Canva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Canva being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Canva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Canva last outage was on October 14, 2025 with the title "Some users might not be able to access Canva"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Canva is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Canva's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Canva with maximum flexibility
IsDown monitors Canva for major outages. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. When Canva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Canva status page for minor outages. A minor outage is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Canva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Canva and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required