Canvas Instructure Outage History

Canvas Instructure experienced sporadic login errors for 1.7 hours, with users encountering "Requested URL is invalid" and "Whoops... Looks like nothing is here!" messages, particularly affecting those accessing via Respondus and desktop applications while mobile apps continued working. Users reported that clearing browser cache and cookies provided a temporary workaround during the incident. The issue was resolved through an implemented fix, with cache clearing recommended for any remaining problems.

Canvas Instructure experienced slowness and timeout errors for 29 minutes, primarily affecting users who access multiple Canvas instances across domains. Users encountered "whoops url unavailable" errors when trying to access the platform. The issue was identified and resolved with a fix that restored normal service.

Canvas Instructure experienced degraded login performance affecting some users for approximately 1.2 hours. The Canvas LMS platform was impacted, preventing or slowing user access to the system. The issue was investigated, a fix was implemented and monitored, and the incident was fully resolved.

Some users experienced "Canvas Under Heavy Load" errors when trying to access the Canvas LMS platform in the us-west-2 region for 2.8 hours. The issue was identified and a fix was implemented, with the service fully restored after monitoring confirmed the resolution.

Canvas Instructure experienced slowness and page errors affecting users in the ap-southeast-1 region for approximately 15 minutes on April 9, 2026. The service disruption impacted user access and page loading functionality within the learning management system. The incident was investigated and resolved within the same timeframe.

Canvas Instructure experienced an issue where page views were not generating in both the user interface and API, affecting the us-east-1 and eu-west-1 regions. The problem was identified and a fix was implemented over the course of 1.9 hours before being fully resolved.

Canvas Instructure experienced slowness and timeout errors affecting users accessing the Canvas LMS platform in the us-east-1 region. The issue was identified and a fix was implemented within 18 minutes. The incident has been fully resolved.

Canvas Instructure experienced a major incident where users in the us-east-1 region were unable to access Studio and encountered errors with embedded Studio content. The issue affected users for 34 minutes before being identified and resolved with a implemented fix. The service was restored after a brief monitoring period to ensure the solution was effective.

Canvas LMS experienced an issue where users encountered "Bad Request" error messages with server limit warnings when using the Canvas Career agent. The problem affected the Canvas LMS platform for 59 minutes. The issue was identified and resolved with a fix implementation.

Canvas Instructure experienced a minor incident where some users encountered broken images and media files in the Canvas LMS platform. The issue affected multiple regions including eu-central-1, us-west-2, and ap-southeast-1. The problem was identified, fixed, and resolved within 30 minutes.