Canvas Instructure Outage History

Canvas LMS experienced an issue where HTML files were downloading instead of previewing, disrupting course content display for users. The problem was identified and a fix was implemented within approximately 2 hours. The incident has been resolved.

Canvas Instructure experienced a minor incident where some users were unable to add enrollments to Canvas Catalog across multiple regions including North America, Europe, and Asia-Pacific. The issue affected the Canvas Catalog component globally and lasted approximately 5.7 hours before being resolved with an implemented fix.

Canvas Instructure experienced an issue where UI elements in New Quizzes failed to load, preventing users from accessing exams within the Canvas LMS. Users reported being able to access Canvas but unable to see their exams. The incident was resolved after 15 minutes of investigation.

Canvas LMS experienced a service disruption that lasted approximately 97.7 hours, during which the main Canvas environment and testing environments (Canvas Beta and Canvas Test) were placed in maintenance mode. The main Canvas service was restored for most users partway through the incident, while the testing environments remained in maintenance longer. All Canvas environments were fully restored and available by the end of the incident period.

Canvas Instructure experienced a major incident where some users had difficulties logging into Student ePortfolios. The issue affected the Student ePortfolios component for 94.5 hours. The incident was resolved on May 11th, 2026.

Canvas Instructure experienced an issue where unsupported files could not be rendered through Groupdocs, affecting the Canvas LMS platform. The problem was identified and a fix was implemented, resolving the incident after 1.8 hours.

Canvas Instructure experienced an issue where some users were unable to see their data in Canvas Portfolio. The problem affected portfolio visibility for a subset of users over a 2.6-hour period. The issue was identified and resolved with a fix implementation.

Canvas Instructure experienced a 24-minute incident where users utilizing the Outcomes feature encountered errors or incorrect scores. The issue affected Canvas LMS across multiple regions including North America, Europe, and Asia-Pacific. The incident was resolved after investigation and monitoring.

The Canvas LMS Developer Keys page failed to load contents, preventing users from accessing developer key management functionality. The issue affected the Canvas LMS platform for approximately 1.1 hours. The incident was investigated and successfully resolved.

Canvas Instructure experienced a major service incident where users encountered 500 internal server errors and were unable to access the Canvas LMS platform, preventing access to course materials during finals period. The outage lasted 40 minutes, during which users reported complete inability to load Canvas pages or access educational content. The incident was resolved after investigation and service restoration.