Canvas Instructure Outage History

Canvas Instructure experienced degraded login performance affecting some users for approximately 1.2 hours. The Canvas LMS platform was impacted, preventing or slowing user access to the system. The issue was investigated, a fix was implemented and monitored, and the incident was fully resolved.

Some users experienced "Canvas Under Heavy Load" errors when trying to access the Canvas LMS platform in the us-west-2 region for 2.8 hours. The issue was identified and a fix was implemented, with the service fully restored after monitoring confirmed the resolution.

Canvas Instructure experienced slowness and page errors affecting users in the ap-southeast-1 region for approximately 15 minutes on April 9, 2026. The service disruption impacted user access and page loading functionality within the learning management system. The incident was investigated and resolved within the same timeframe.

Canvas Instructure experienced an issue where page views were not generating in both the user interface and API, affecting the us-east-1 and eu-west-1 regions. The problem was identified and a fix was implemented over the course of 1.9 hours before being fully resolved.

Canvas Instructure experienced slowness and timeout errors affecting users accessing the Canvas LMS platform in the us-east-1 region. The issue was identified and a fix was implemented within 18 minutes. The incident has been fully resolved.

Canvas Instructure experienced a major incident where users in the us-east-1 region were unable to access Studio and encountered errors with embedded Studio content. The issue affected users for 34 minutes before being identified and resolved with a implemented fix. The service was restored after a brief monitoring period to ensure the solution was effective.

Canvas LMS experienced an issue where users encountered "Bad Request" error messages with server limit warnings when using the Canvas Career agent. The problem affected the Canvas LMS platform for 59 minutes. The issue was identified and resolved with a fix implementation.

Canvas Instructure experienced a minor incident where some users encountered broken images and media files in the Canvas LMS platform. The issue affected multiple regions including eu-central-1, us-west-2, and ap-southeast-1. The problem was identified, fixed, and resolved within 30 minutes.

Canvas Instructure experienced an issue where some users were being automatically logged out from their Canvas application on Android mobile devices. The incident affected the Canvas Mobile component and lasted 3.6 hours. The issue was identified and a fix was implemented to resolve the authentication problem.

Canvas Instructure's Parchment Digital Badges service experienced login issues on the US server that prevented users from accessing the platform for 27.2 hours. The incident affected the Canvas Credentials component, blocking user authentication and access to digital badge services. The issue was identified and resolved with a fix implementation, followed by monitoring to ensure stable login functionality was restored.