Outage in Central 1

Alert! - INC152262 - FX Drafts via Convera Currently Down

Resolved Minor
January 16, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Convera has notified Central1 they are experiencing system issues due to a result of the maintenance that Convera completed over the weekend (CHG130713). Users are not able to access FX Drafts and are receiving a service unavailable error message. Central 1 and Convera’s technical teams are currenting investigating. An update will be sent out by 12:00 p.m. PT (3 p.m. ET), or sooner if service is restored before then. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 FX Drafts
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/16/2023 08:01PM

Convera has resolved their incident restoring service to the FX Draft system.

INVESTIGATING almost 2 years ago - at 01/16/2023 06:38PM

Convera has notified Central1 they are experiencing system issues due to a result of the maintenance that Convera completed over the weekend (CHG130713).

Users are not able to access FX Drafts and are receiving a service unavailable error message.

Central 1 and Convera’s technical teams are currenting investigating.

An update will be sent out by 12:00 p.m. PT (3 p.m. ET), or sooner if service is restored before then.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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