Outage in Central 1

Resolved - INC155267 - OneSpan Sign - Users Unable to Download Documents

Resolved Minor
March 20, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

OneSpan Sign has advised Central 1 that users may be unable to download documents. We will provide updates as new information is provided by OneSpan Sign, or once the situation is resolved. Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Origination Solutions - Borrow Anywhere Central 1 Origination Solutions - Open Anywhere
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/20/2023 09:01PM

OneSpan Sign has applied a fix and users can now download documents.


Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

IDENTIFIED almost 2 years ago - at 03/20/2023 07:09PM

OneSpan Sign has identified the root cause and they are currently testing a fix.

We will provide our next update by 4 p.m. PT (7 p.m. ET) today.


Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

INVESTIGATING almost 2 years ago - at 03/20/2023 04:42PM

OneSpan Sign has advised Central 1 that users may be unable to download documents.

We will provide updates as new information is provided by OneSpan Sign, or once the situation is resolved.


Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

Latest Central 1 outages

INC192100 – Interac Alert: Advising of e-Transfer degradation being observed - 8 days ago
INC192070 – Interac Alert: Advising of a minor degradation is being observed on the e-Transfer platform - 9 days ago
INC191388 - FX Drafts (Convera) - Delay in Processing of Drafts - 19 days ago
INC191258 - Unable to Access Pending Requests in User Management (UM) - 22 days ago
INC191125 - Intermittent Inter-Member transfers issue - 24 days ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE