Outage in Central 1

Alert! - INC154308 - February ManageDirect Reports missing IOP data

Resolved Minor
March 21, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Central 1 found that the Interac Online Payment (IOP) stats in the February ManageDirect Reports were lower than expected. We have corrected the issue and the reports will be regenerated this afternoon. If you encounter any further issues please contact us for assistance. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/22/2023 12:03AM

The reports are being re-run and are being sent out now.

IDENTIFIED almost 2 years ago - at 03/21/2023 06:46PM

Central 1 found that the Interac Online Payment (IOP) stats in the February ManageDirect Reports were lower than expected. We have corrected the issue and the reports will be regenerated this afternoon.

If you encounter any further issues please contact us for assistance.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Be the first to know when Central 1 and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime