Outage in Central 1

Alert! INC156634 - TurboTax Promotion Not Functional

Resolved Minor
April 05, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Please be advised that the URL's provided by Intuit for our TurboTax promotion are not fully functional. We have urgently escalated the matter with Intuit. Central 1 will provide an update by tomorrow April 6th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved.  Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 Forge 2.0 Online Banking Central 1 MemberDirect Retail (MDi/MDo)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/06/2023 10:56PM

Please be advised that the TurboTax Promotion URLs are now working as expected.

INVESTIGATING almost 2 years ago - at 04/06/2023 08:21PM

Intuit is still working on a resolution for the promotion URLs.

Central 1 will provide our next update by Monday April 10th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved.

INVESTIGATING almost 2 years ago - at 04/05/2023 09:46PM

Please be advised that the URL's provided by Intuit for our TurboTax promotion are not fully functional. We have urgently escalated the matter with Intuit.

Central 1 will provide an update by tomorrow April 6th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved. 

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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