Outage in Central 1
Alert! - INC158457 - Teamsite 8 Publishing Issue to the Mobile APP
Resolved MinorIncident Report
Please be aware that Central 1 has raised an incident with our internal teams to review delays and issues with editing and publishing for Teamsite 8 changes to the mobile app.
This is affecting the updates to the rates file, as the changes are not being reflected on the production mobile app. Our teams are actively working on a resolution and we will provide an update by 11 a.m. PT (2 p.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 05/04/2023 01:39PM
The Teamsite 8 workflow issue has been resolved. Updated rates are now being published to the mobile apps as usual. Please contact Support if you have any further problems or concerns.
Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
IDENTIFIED
almost 3 years ago - at 05/03/2023 08:53PM
We have identified the issue related to a Teamsite 8 workflow cache process and a fix and server restart will be applied tonight during our maintenance window at 1 a.m. PT (4 a.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
INVESTIGATING
almost 3 years ago - at 05/03/2023 06:32PM
Our teams continue to investigate and actively working on a resolution and we will provide an update by or before Thursday May 4th, 11 a.m. PT (2 p.m. ET).
INVESTIGATING
almost 3 years ago - at 05/03/2023 03:55PM
Please be aware that Central 1 has raised an incident with our internal teams to review delays and issues with editing and publishing for Teamsite 8 changes to the mobile app.
This is affecting the updates to the rates file, as the changes are not being reflected on the production mobile app. Our teams are actively working on a resolution and we will provide an update by 11 a.m. PT (2 p.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
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