Outage in Central 1

Alert! INC184563 – Prev-comp-test environment currently unavailable

Resolved Minor
August 09, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

MemberDirect is experiencing technical issues within the prev-comp-test. Please note, prev-comp-prod and Prev6 are both available. Staff may see HTTP ERROR 500, blank screens, or continue to be promoted to log in. We are working on restoring our test environment and will provide an update by 10 a.m. PT (1 p.m. ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 INTERAC e-Transfers® (EMT)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/09/2024 04:55PM

The prev-comp-test environment is now available.

Please contact Support if you experience and further issues.

INVESTIGATING 5 months ago - at 08/09/2024 04:00PM

MemberDirect is experiencing technical issues within the prev-comp-test. Please note, prev-comp-prod and Prev6 are both available.

Staff may see HTTP ERROR 500, blank screens, or continue to be promoted to log in.

We are working on restoring our test environment and will provide an update by 10 a.m. PT (1 p.m. ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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