Outage in Central 1

INC214606 - USD Branch Capture settlement and reporting is incomplete for ON and BC organizations

Resolved Minor

December 30, 2025 - Started 21 days ago - Lasted about 20 hours
Official incident page

Incident Report

Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report. The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 12/31/2025 03:27PM

The settlement and reporting for the USD cheques scanned on December 29th is now complete.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

MONITORING 21 days ago - at 12/30/2025 07:57PM

Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report.

The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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