Outage in Central 1

INC214606 - USD Branch Capture settlement and reporting is incomplete for ON and BC organizations

Minor
December 30, 2025 - Started about 3 hours ago
Official incident page

Incident Report

Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report. The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 12/30/2025 07:57PM

Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report.

The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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