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Outage in Central 1

INC215862 - outgoing\incoming wires Central 1 unable to send or receive

Resolved Major
January 27, 2026 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Central 1 is currently unable to send or receive CAD, USD, or FX wires. Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 6:30 a.m. PT (9:30 a.m. ET). Central 1 – Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments Central 1 Wire Transfers

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 01/27/2026 03:49PM

This incident is now resolved.

Incoming and outgoing wires are in the processing queue.

Central 1 – Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING about 5 hours ago - at 01/27/2026 02:30PM

Inbound and outbound wires for all currencies continue not to be processed.

Wires can still be created and reviewed in PSD-Wires; they will remain in pending status.

Technical teams are actively working to restore full service and will provide an update by 7:30 a.m. PT (10:30 a.m. ET).
Central 1 – Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING about 6 hours ago - at 01/27/2026 01:30PM

Central 1 is currently unable to send or receive CAD, USD, or FX wires.

Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 6:30 a.m. PT (9:30 a.m. ET).

Central 1 – Support@central1.com - 1.888.889.7878, press 1

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