Outage in Central 1
INC137910 – Doxim: sporadic e-Statement errors
Resolved Minor
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Outage Details
Central 1 is currently working with Doxim to help restore optimal service for our online banking e-Statement service. Currently your member may see an error “Statement is not available”, when trying to download it.
A ticket is currently escalated at Doxim for review and Central 1 will provide an update by 1 p.m. PT on Monday, November 15.
At this time is appears to only be impacting a small amount of e-Statements (less then 10%).
Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 11/15/2021 11:21PM
The incident has been resolved as DOXIM restored service
INVESTIGATING
over 3 years ago - at 11/12/2021 11:50PM
Central 1 is currently working with Doxim to help restore optimal service for our online banking e-Statement service. Currently your member may see an error “Statement is not available”, when trying to download it.
A ticket is currently escalated at Doxim for review and Central 1 will provide an update by 1 p.m. PT on Monday, November 15.
At this time is appears to only be impacting a small amount of e-Statements (less then 10%).
Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
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