Outage in Change Healthcare
Medical Necessity Performance Issue
Resolved Minor
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Outage Details
Clearance Patient Access Suite is experiencing a performance issue with Medical Necessity. This may result in:
CPT code Codefinder search not processing
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/05/2025 06:50PM
This incident has been resolved.
INVESTIGATING
26 days ago - at 05/05/2025 02:49PM
Clearance Patient Access Suite is experiencing a performance issue with Medical Necessity. This may result in:
CPT code Codefinder search not processing
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
Latest Change Healthcare outages
Update: Optum Insight Rx Connect - 10 days ago
Resolve - Ahi Lobby and AhiQA - Patient data/HL7 is not showing in AHI - about 1 month ago
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