Outage in Change Healthcare
Resolved: Clinical Exchange Quest results processing delays
Resolved Minor
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Outage Details
Quest results processing for all Clinical Exchange customers is currently delayed. This is only impacting Quest results
We are working to resolve this issue as quickly as possible.
REF 17521127
Components affected
Change Healthcare Clinical Exchange Labs and Hospitals Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/05/2025 07:12PM
This issue is resolved. Quest results processing is now caught up.
MONITORING
5 days ago - at 05/05/2025 06:09PM
Update: Quest results are processing and we expect to have all results processed by this afternoon.
We will send an update when all results have been processed.
INVESTIGATING
5 days ago - at 05/05/2025 03:16PM
Quest results processing for all Clinical Exchange customers is currently delayed. This is only impacting Quest results
We are working to resolve this issue as quickly as possible.
REF 17521127
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