Outage in Change Healthcare

Initial: InterQual® Government Services Outage

Resolved Minor
June 27, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue currently preventing users from accessing the InterQual Government Services production environment (https://prod-gov.dsiqc.changehealthcare.com/caas). We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution. # INC43894767
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/27/2025 01:13PM

The issue impacting users from accessing the InterQual Government Services production environment has been investigated and resolved. We’ve confirmed that InterQual systems are functioning as expected.

INVESTIGATING 1 day ago - at 06/27/2025 12:27PM

We are aware of an issue currently preventing users from accessing the InterQual Government Services production environment (https://prod-gov.dsiqc.changehealthcare.com/caas). We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution.

# INC43894767

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