Outage in Change Healthcare
Initial Notice: Medical network Real Time Facing Issue
Resolved Major
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Outage Details
Medical Network Realtime transactions are failing for ~50% of transactions. Troubleshooting in process.
INC/CSA/Ref #INC0738379
Components affected
Change Healthcare Real-time Eligibility TransactionsLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/01/2025 11:19AM
Services have been restored, and processing times have returned to normal.
INC/CSA/Ref #INC0738379
IDENTIFIED
2 days ago - at 07/01/2025 10:40AM
The issue has been identified, and the resolution is currently in progress.
INC/CSA/Ref #INC0738379
INVESTIGATING
2 days ago - at 07/01/2025 09:35AM
Medical Network Realtime transactions are failing for ~50% of transactions. Troubleshooting in process.
INC/CSA/Ref #INC0738379
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