Outage in Change Healthcare
Daily and Monthly Report Delays
Resolved Minor
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Outage Details
SmartPay Plus is experiencing an issue affecting daily and monthly reports. We are actively engaged in determining the scope and implementing a fix.
We understand the importance of these reports to your operations and are working diligently to resolve the issue as quickly as possible. An updated notification will be sent once the issue is resolved.
Components affected
Change Healthcare SmartPay Plus for ProvidersLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/03/2025 08:50PM
SmartPay Plus Daily and Monthly Report Delays - Resolved.
All reports have been successfully regenerated and delivered.
INVESTIGATING
8 days ago - at 09/02/2025 04:20PM
SmartPay Plus is experiencing an issue affecting daily and monthly reports. We are actively engaged in determining the scope and implementing a fix.
We understand the importance of these reports to your operations and are working diligently to resolve the issue as quickly as possible. An updated notification will be sent once the issue is resolved.
Latest Change Healthcare outages
Resolved: Rx Connect Connectivity Issues - 8 days ago
Initial - Clinical Exchange Self-Service Tool (SST) - 20 days ago
Resolved: SmartPay Plus Errors - 20 days ago
Resolved: Provider Portal Experiencing Errors - 28 days ago
Clinical Exchange Self-Service Tool Processing Delays - about 1 month ago
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