Outage in Change Healthcare
Initial - ABSOLUTE AR Site not available for some internal users
Resolved Minor
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Outage Details
We are currently experiencing intermittent availability of the Absolute AR product for internal Optum users. While this issue does not directly affect client access, it may temporarily impact our ability to provide prompt support to those who contact us.
Our teams are actively investigating the issue, and we expect to provide an update within the next hour. We appreciate your patience and understanding.
Components affected
Change Healthcare Absolute ARLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/12/2025 02:57PM
The incident was resolved without intervention from the support teams. Thank you for your patience as our teams worked to resolve this incident.
INVESTIGATING
2 days ago - at 09/12/2025 02:01PM
We are currently experiencing intermittent availability of the Absolute AR product for internal Optum users. While this issue does not directly affect client access, it may temporarily impact our ability to provide prompt support to those who contact us.
Our teams are actively investigating the issue, and we expect to provide an update within the next hour. We appreciate your patience and understanding.
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