Outage in Change Healthcare

resolved: Clinical Exchange : Customers reporting that they are unable to access the application.

Resolved Major
September 15, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

09/15/2025 - 09:12:00 AM EST There is currently intermittent access issues with the Clinical Exchange and Clinical Exchange SST applications. INC#45398327

Need to monitor Change Healthcare outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/15/2025 01:57PM

The access issue has been resolved as of 8:10 AM CT. Both Clinical Exchange and Clinical Exchange SST are now available.

INVESTIGATING 3 months ago - at 09/15/2025 01:12PM

09/15/2025 - 09:12:00 AM EST

There is currently intermittent access issues with the Clinical Exchange and Clinical Exchange SST applications.

INC#45398327

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook