Outage in Change Healthcare

New Incident: multiple products- Production

Resolved Minor

October 29, 2025 - Started 5 months ago - Lasted 8 minutes
Official incident page

Incident Report

We’re currently experiencing performance issues affecting several Change health care applications . Our technical teams are actively working to resolve the problem. We’ll share updates as soon as more information is available.

Components affected

Change Healthcare CareSelect® Change Healthcare Absolute AR Change Healthcare Contract Manager Change Healthcare AccuPost Change Healthcare Provider Manager Change Healthcare Batch Claims Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & Results Change Healthcare Reimbursement Manager Change Healthcare HealthQx Change Healthcare Enterprise Pharmacy System Change Healthcare Exchange Dx Change Healthcare Risk Manager Change Healthcare Assurance Reimbursement Management Change Healthcare MedRx Change Healthcare Risk View Change Healthcare SmartPay Plus for Providers Change Healthcare Real-time Eligibility Transactions Change Healthcare Revenue Performance Advisor

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Latest Updates ( sorted recent to last )

INVESTIGATING 5 months ago - at 10/29/2025 04:39PM

Latest Change Healthcare outages

Resolved Notice: RECAST CLAIM FORMATTER - Firewall access issue due to IP change from static to dynamic. - 4 days ago

Update Notice- Central service WSO2- facing issues with traffic routed through WSO2 - 7 days ago

Resolved Notice: INTERQUAL CONNECT AWS (PROD) (CHC) - Interqual Connect/Cloud- Service Outage - 8 days ago

Resolved Notice: CENTRAL SERVICE WSO2 (CHC) - Pharmacy customers are unable to search and validate prescribe information - 8 days ago

Update Notice- RXNS ERX - Rx Connect (Switch) Cloudflare update regarding rxnsconnect.changehealthcare.com - 8 days ago

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