Outage in Change Healthcare

Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies

Resolved Major
December 23, 2025 - Started 25 days ago - Lasted 43 minutes
Official incident page

Incident Report

There has been an issue identified with our e-prescribing service where scripts are not getting through for multiple customers. We are actively working to resolve the issue and will send an update as soon as more information is available. INC/CSA/Ref #INC47355817

Need to monitor Change Healthcare outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 12/23/2025 04:25PM

The issue with our e-Prescribing service has been resolved. Connections were refreshed, and the messages were able to process into the hub. The team is monitoring but the issue is now resolved.


INC/CSA/Ref #INC47355817

INVESTIGATING 25 days ago - at 12/23/2025 03:44PM

There has been an issue identified with our e-prescribing service where scripts are not getting through for multiple customers. We are actively working to resolve the issue and will send an update as soon as more information is available.

INC/CSA/Ref #INC47355817

Latest Change Healthcare outages

Resolved Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central and Provider Management. - 29 days ago
Update Notice- Clinical Exchange- delay with results processing - 30 days ago
Initial Notice: ENGAGECARE PROVIDER - Some clients are experiencing application timeouts. - about 1 month ago
Resolved notice : Medical Network Real time and RCM ASSURANCE- Cloudflare service is unavailable - about 1 month ago
Initial Notice- MEDRX AZURE- claim processing issues - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook