Outage in Change Healthcare
Initial Notice : CLINICAL EXCHANGE - Some users not able to reach Clinical Exchange
Resolved MajorIncident Report
Summary AI Generated
Change Healthcare's Clinical Exchange application experienced access errors that prevented some users from reaching the system, affecting channel partners including ePrescribe and Orders & Results functionality. The incident lasted 42 minutes before being resolved, with the team continuing to monitor the system afterward.
We are aware of an issue with end-users experiencing errors while trying to access the Clinical Exchange application. We are investigating this as a priority.
INC# INC48666477
Components affected
Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsNeed to monitor Change Healthcare outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 02/27/2026 02:28PM
An issue with some end‑users experiencing errors while attempting to access the Clinical Exchange application has been resolved. We are continuing to monitor.
INC# INC48666477
INVESTIGATING
about 3 hours ago - at 02/27/2026 01:47PM
We are aware of an issue with end-users experiencing errors while trying to access the Clinical Exchange application. We are investigating this as a priority.
INC# INC48666477
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