Outage in Change Healthcare

Resolved Notice: TES RCM MDIV / Kerberos mounts experiencing intermittent connectivity issues with MDIV

Resolved Major

March 04, 2026 - Started 6 days ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Change Healthcare experienced intermittent connectivity issues with their TES RCM MDIV system and Kerberos mounts for 25 minutes. The AIX and MDIV engineering teams investigated the root cause and implemented corrective actions to restore full service.

We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible. Thank you for your patience and understanding while we work through this. We will share updates on any significant developments and notify you as soon as service is fully restored. INC# INC48748784

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 03/04/2026 06:22PM

Corrective actions implemented - services restored.

INC# INC48748784

INVESTIGATING 6 days ago - at 03/04/2026 06:00PM

We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible.

Thank you for your patience and understanding while we work through this. We will share updates on any significant developments and notify you as soon as service is fully restored.

INC# INC48748784

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