Outage in ChannelAdvisor Page

Walmart - New Product Listing Issues

Resolved Minor
March 20, 2023 - Started over 2 years ago - Lasted 5 days
Official incident page

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Outage Details

Our Engineering team is currently investigating issues sending product data to Walmart for new seller-managed product listings. As a result of this issue, you may see the following errors in your Walmart Listings view for new, non-WFS products: [EXT_DATA_ERROR_60670554076755] ‘stateRestrictions’ is not a valid field. ** Do not add or change the field names in the specification. We have contacted Walmart and are awaiting additional information. Existing seller-managed listings and WFS listings are not believed to be affected at this time. This alert will be updated as more information is available. If you have any questions, please contact the ChannelAdvisor Support team via My Support Center.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/25/2023 06:36PM

This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.

MONITORING over 2 years ago - at 03/24/2023 01:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/22/2023 07:37PM

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

All impacted products feeds will automatically be retried and in most cases are listing successfully in subsequent attempts.

This alert will be updated as more information is available.

INVESTIGATING over 2 years ago - at 03/21/2023 07:25AM

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING over 2 years ago - at 03/20/2023 07:26PM

Our Engineering team is currently investigating issues sending product data to Walmart for new seller-managed product listings. As a result of this issue, you may see the following errors in your Walmart Listings view for new, non-WFS products:

[EXT_DATA_ERROR_60670554076755] ‘stateRestrictions’ is not a valid field. ** Do not add or change the field names in the specification.

We have contacted Walmart and are awaiting additional information.

Existing seller-managed listings and WFS listings are not believed to be affected at this time.

This alert will be updated as more information is available.

If you have any questions, please contact the ChannelAdvisor Support team via My Support Center.

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