Outage in ChannelAdvisor Page

Rithum for Brands Experiencing Slowness Issues

Resolved Minor
January 24, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating slowness issues with Rithum. As a result, you may experience slowness while accessing the Rithum for Brands platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience. This alert will be updated as soon as more information is available.
Components affected
ChannelAdvisor Page System

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/24/2025 08:58AM

This issue has been resolved. There is no action required on the part of Rithum clients.

MONITORING 9 months ago - at 01/24/2025 06:01AM

The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.

INVESTIGATING 9 months ago - at 01/24/2025 05:06AM

We are currently investigating slowness issues with Rithum. As a result, you may experience slowness while accessing the Rithum for Brands platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

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