Character AI status updated based on recent crowdsourced reports
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
It won't send any messages to me.
Chat - Character.AI loads normally, but after sending a message the response gets stuck on loading dots and never generates. This happens in old and new chats. Refreshing does not fix it. I tested different sessions/browsers and logged out other sessions; it helped temporarily, but the issue returned. P....
I cannot refresh the ai's responses, nor it won't load, I've tried everything to fix it to no avail.
Chats aren’t fully loading or bots don’t respond and load forever, refreshing doesn’t work..
It doesn't let me swipe. I've restarted, signed out and logged back in, cleared cache- nothing..
Walduck - Its freaking slow , and the slow mode makes its slower . Also 100 limits for free user is PLAINLY unfair, they restricts free users just because too many people uses its for free, and they want to makes money . Age verification is not useful , its gets people age wrong all the times.......
Opening messages won’t load and just appear as a gray text box. Sent messages won’t work either.
Site and app are down for me.
waiting in line for twenty minutes despite my estimated time constantly being one minute.
Sancho - The site wont load. Not any bots, nor any of bots in my favorite list, nor my favorite list.
Won't let me acsess characters.
The site won't fully load, only the advertisements. It says 'the character isn't available to chat right now' when it loads the chatbot..
Chats not loading/unable to find chats.
Aurea - Nothing will load within the app.
The site wont load. I keep refreshing and it's still not working, it's not the first time this has happend this week..
In the last 90 days, Character AI had 40 incidents (37 major outages and 3 minor incidents) with a median duration of 48 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Service outage across platforms
Users report consistent issues with service crashes and prolonged loading times, citing 'Error 11...
|
Jun 17, 2026 at 09:13 PM UTC
Never acknowledged
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:42 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 14, 2026 at 11:11 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 04:08 PM UTC
|
about 5 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 02:54 PM UTC
|
40 minutes |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 02:13 PM UTC
|
36 minutes |
|
Users report possible problems with Character AI
|
Jun 10, 2026 at 02:31 AM UTC
Never acknowledged
|
33 minutes |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on June 15, 2026 with the title "Investigating an issue"
IsDown has tracked 435 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 67 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.