Outage in Chargebee

Adyen Service Degradation

Resolved Minor

April 21, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an external issue affecting the Adyen services in Europe since 19:09 CEST. Adyen's team is working on resolving the issue. For more details, please visit - https://status.adyen.com/incident-history#2025

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/21/2025 06:41PM

This incident has been resolved.

MONITORING 12 months ago - at 04/21/2025 06:11PM

Adyen has confirmed that payment processing in the EU has fully recovered as of 19:39 CET. Adyen is continuing to monitor system performance to ensure stability.

Real-time updates: https://status.adyen.com/incident-history#2025

IDENTIFIED 12 months ago - at 04/21/2025 05:45PM

Adyen continues to experience degraded performance for payment processing through its EU endpoints. Additional services hosted in their EU data centres are also impacted, including:

Access to the Customer Area
Onboarding Services
Transfer API

Adyen has observed early signs of recovery starting at 19:35 CEST and continues to work on full service restoration.

Real-time Updates: https://status.adyen.com/incident-history#2025

IDENTIFIED 12 months ago - at 04/21/2025 05:35PM

Adyen has confirmed they are currently experiencing a DDoS attack targeting their EU endpoints. Mitigation measures have been initiated across their EU data centres. As a result, customers connecting to Adyen’s EU endpoints may encounter increased error rates and slower response times.

For real-time updates: https://status.adyen.com/incident-history#2025

INVESTIGATING 12 months ago - at 04/21/2025 05:29PM

We have identified an external issue affecting the Adyen services in Europe since 19:09 CEST. Adyen's team is working on resolving the issue.

For more details, please visit - https://status.adyen.com/incident-history#2025

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