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Outage in Chargebee

RevRec Login Issues

Resolved Minor
May 07, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Chargebee experienced login issues with their RevRec portal that prevented users from accessing the service for approximately 1.1 hours. The team identified the root cause and implemented a fix to restore login functionality. The incident was resolved after a brief monitoring period to ensure system stability.

We are experiencing login issues with the RevRec portal. We will share an update as we progress.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/08/2026 03:27AM

This incident has been resolved.

MONITORING 3 days ago - at 05/08/2026 03:20AM

We have identified the root cause and implemented a fix. Our team is continuing to monitor the services to ensure ongoing stability.

INVESTIGATING 3 days ago - at 05/08/2026 02:25AM

We are experiencing login issues with the RevRec portal. We will share an update as we progress.

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