Outage in Chargebee
API Service Degradation
Resolved MajorIncident Report
We experienced an issue causing intermittent 5xx errors across all regions, which was traced back to an internal change. We have reverted it to restore full stability. We apologize for any inconvenience this may have caused.
Update:
Impact Window: 10:06 UTC to 10:17 UTC
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RESOLVED
18 days ago - at 05/18/2026 11:05AM
We experienced an issue causing intermittent 5xx errors across all regions, which was traced back to an internal change. We have reverted it to restore full stability. We apologize for any inconvenience this may have caused.
Update:
Impact Window: 10:06 UTC to 10:17 UTC
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