Outage in Chartbeat

'Today So Far' Pageviews and Uniques in Real-time not populating for some customers

Resolved Minor

October 08, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is investigating an issue with the system that powers Pageview and Unique visitor stats in the Real-time Dashboard.

Components affected

Chartbeat Publishing - Realtime Dashboards

Need to monitor Chartbeat outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/08/2023 02:07PM

This incident has been resolved.

MONITORING over 2 years ago - at 10/08/2023 01:28PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/08/2023 01:11PM

Our team is investigating an issue with the system that powers Pageview and Unique visitor stats in the Real-time Dashboard.

Latest Chartbeat outages

Third-party service outage that may affect Chartbeat products - 4 months ago

Issue with Advanced Queries - 5 months ago

Historical Data Bug - 6 months ago

Issue with Apple News Tracking - 7 months ago

Issues with Reports - 7 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook