Outage in Chartbeat

Advanced Queries: Issue with Saved Queries

Resolved Minor
January 08, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is preventing saved queries from running in Advanced Queries for some users.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/08/2025 04:51PM

This incident has been resolved.

MONITORING 2 months ago - at 01/08/2025 04:07PM

A recent upgrade to a component used by Advanced Queries affected saved queries that used a query name, this has now been fixed.

MONITORING 2 months ago - at 01/08/2025 03:07PM

A fix has been implemented and we are now monitoring the results.

INVESTIGATING 2 months ago - at 01/08/2025 01:47PM

We are currently investigating an issue that is preventing saved queries from running in Advanced Queries for some users.

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