Outage in Chartbeat

Historical Dashboard: Slow loading times

Resolved Minor
July 21, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing longer than usual load times in Chartbeat's Historical Dashboard and API due to a performance issue with Snowflake. Our team is investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/22/2025 03:44PM

This incident has been resolved.

MONITORING about 2 months ago - at 07/21/2025 10:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 07/21/2025 12:58PM

We are experiencing longer than usual load times in Chartbeat's Historical Dashboard and API due to a performance issue with Snowflake. Our team is investigating.

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