Outage in ChatBot
LiveChat and HelpDesk integration issues
Resolved Minor
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Outage Details
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with LiveChat and/or HelpDesk may not work correctly. The issue is being investigated.
For more information, please visit: https://status.livechat.com/incidents/dvlbhnmxdbwl
Components affected
ChatBot IntegrationsLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/27/2025 03:52PM
This incident has been resolved.
MONITORING
16 days ago - at 05/27/2025 03:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 05/27/2025 10:47AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 05/27/2025 10:16AM
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with LiveChat and/or HelpDesk may not work correctly. The issue is being investigated.
For more information, please visit: https://status.livechat.com/incidents/dvlbhnmxdbwl
Latest ChatBot outages
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