Outage in ChatBot
Issues with AI-based bot responses
Resolved MinorIncident Report
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowledge Hub section. We're currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/12/2025 01:54PM
This incident has been resolved.
INVESTIGATING
8 months ago - at 08/12/2025 01:45PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 01:00PM
We’re still actively looking into this issue.
INVESTIGATING
8 months ago - at 08/12/2025 12:14PM
We are continuing our efforts to fix this issue.
INVESTIGATING
8 months ago - at 08/12/2025 11:43AM
We are actively working to resolve this issue.
INVESTIGATING
8 months ago - at 08/12/2025 11:13AM
We continue to work on resolving this issue.
INVESTIGATING
8 months ago - at 08/12/2025 10:49AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 10:29AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 10:09AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 09:49AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 09:29AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/12/2025 09:02AM
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowledge Hub section. We're currently investigating this issue.
Latest ChatBot outages
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Agent app issue - over 1 year ago
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