Is ChatBot Down? Check current status

Check if ChatBot is down, official outages, user-reported issues, and outages map.

Current ChatBot status

ChatBot is working normally

Updated from ChatBot official status page

ChatBot not working for you?

ChatBot service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ChatBot Outage Map

View ChatBot Reports Map

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  • Track outages in real-time
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ChatBot recent outages and downtime history

IsDown has tracked 38 incidents since started monitoring ChatBot status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ChatBot outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 12, 2025
03:02 AM MDT
Minor
Issues with AI-based bot responses
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowle...
about 5 hours
Jun 10, 2025
06:08 AM MDT
Not Confirmed by ChatBot
Possible Outage Indicated by User Reports
33 minutes
Jun 10, 2025
04:18 AM MDT
Minor
Elevated AI Assist errors
We're receiving reports about issues with generating responses using AI Assist. We're currently l...
about 1 hour
May 27, 2025
04:16 AM MDT
Minor
LiveChat and HelpDesk integration issues
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with ...
about 6 hours
Mar 25, 2025
08:09 AM MDT
Major
Issues with AI Knowledge Sources & Training management
We are receiving reports about difficulties with adding, refreshing, and removing AI knowledge so...
37 minutes
Aug 08, 2024
12:45 PM MDT
Major
Agent app issue
The issue has been identified and a fix is being implemented.
about 2 hours
May 05, 2024
05:52 AM MDT
Minor
LiveChat Integration Issues
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
about 6 hours
May 01, 2024
10:31 AM MDT
Minor
LiveChat Integration Issues
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
about 1 hour
Feb 27, 2024
09:42 AM MST
Minor
LiveChat Integration Issues
We are getting reports regarding issues with LiveChat API. Chatbots integrated with LiveChat may ...
about 3 hours
Aug 31, 2023
01:09 AM MDT
Major
Issues with bots performance
We have reports of delays on bots services. We are currently investigating the issue
about 2 hours
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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about ChatBot status

See what users are saying about ChatBot issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Lisl - Chatbot App.ai not allowing you to login.

  • Zeke - Unable to login to my account.

  • isy - chatbot is not responding.

  • Marc - Not responding. Tried different devices. Error days NO CONNECTION .

  • David - Showing a problem loading message .

  • John - When I send a request it reply’s : Hmm…..something seems to have gone wrong- Retry .

  • Marina - can't access the website online.

  • John - Infinite loading after asking it something .

  • Catherine - It keeps saying something went wrong please reload or retry. I have tried everything: history, cache, using different browser you name it - not working! .

  • Margaret - It just keeps saying "There was a problem generating a response. Please try again later.".

  • Lakesha - Oops something went wrong .

  • John - It keeps telling me “error”! .

  • Daniela - It’s not letting me use it it says something went wrong .

  • Julian - Chat box keeps telling me that there is an error.

  • Neil - Says OPPS SOMETHING WENT WRONG, won’t load anything?.

  • Jennifer - Won't work with voice mode. Neither type..

  • NIc - "No internet connection" .

  • Stephanie - Message saying something went wrong .

  • levinna - I am not able to load and log in.

  • Casey - It is saying 'there was an error processing the last request. (Error generating response)'.

  • Katerina - Oops something went wrong message.

  • John - Every request results in an error essentially saying try again later. .

  • Jonathan - Not working. Generates forever until I have to stop it. I’ve turned off my phone, turned back on, deleted the app and reinstalled and still isn’t working .

  • Leanne - It is not responding to any questions .

  • Megan - No new messages are being produced and everything is ending in error.

  • Chris - Won’t generate any answers .

  • Chris - It is not loading any AI images .

  • Karsten - My Chat ix is not responding - it did yesterday .

  • leandro - it does not respond and no answer is given.

  • Mark - Error: the network connection was lost .

ChatBot components or services current status

Component Status Details
API status OK View details
Chat widget status OK View details
Integrations status OK View details
Web Application status OK View details

Users who monitor ChatBot status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with ChatBot. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

OpenAI

OpenAI

MINOR
Google Cloud

Google Cloud

OK
Zoom

Zoom

MINOR
Adobe

Adobe

MINOR
View all services Start Monitoring Your Dependencies

ChatBot is a digital tool that automates customer interactions on websites through a chat widget, API, integrations, and a web application.

Monitoring ChatBot since October 2022

Tracking 4 ChatBot services and regions

Need help? Try here:
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Check their status page.

5 incidents in 2025

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How to monitor the status of ChatBot and all your dependencies?

IsDown is a status page aggregator that monitors if ChatBot and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ChatBot, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ChatBot?

IsDown monitors ChatBot health in almost real-time

Every few minutes we go to the status page of ChatBot (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ChatBot's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ChatBot, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ChatBot and other services.

One status page to monitor all your external dependencies

What you get when monitoring ChatBot with IsDown

Track ChatBot incidents and downtimes by severity

IsDown checks ChatBot official status page for major/minor outages or downtimes. A major outage is when ChatBot experiences a critical issue that severely affects one or more services/regions. A minor incident is when ChatBot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ChatBot outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ChatBot

ChatBot and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ChatBot outages and downtimes

IsDown collects all information from the outages published in ChatBot status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ChatBot maintenance events

ChatBot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ChatBot outages that impact your business

IsDown monitors ChatBot and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ChatBot but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ChatBot and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ChatBot and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ChatBot or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ChatBot and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with ChatBot or other services

Send outage information from ChatBot and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ChatBot and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ChatBot and other services to your tools

Share ChatBot status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ChatBot down?'

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Share ChatBot status in your status page

ChatBot Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ChatBot outages, IsDown monitors ChatBot's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ChatBot status page monitoring with real-time incident details.
Monitor 4,522+ services including ChatBot in a single dashboard.
Instant ChatBot outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ChatBot official status and user-reported issues.
Maintenance feed for ChatBot
Granular alerts filtering by ChatBot components and regions.
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Frequently Asked Questions

Is ChatBot down today?

ChatBot isn't down. You can check ChatBot status and incident details on the top of the page. IsDown continuously monitors ChatBot official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ChatBot status?

ChatBot is currently operational. You can check ChatBot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ChatBot outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ChatBot down today or just slow?

Currently there's no report of ChatBot being slow. Check on the top of the page if there are any reported problems by other users.

How are ChatBot outages detected?

IsDown monitors the ChatBot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ChatBot having an outage right now?

ChatBot last outage was on August 12, 2025 with the title "Issues with AI-based bot responses"

How to check if ChatBot is down?

Why use IsDown to monitor ChatBot instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ChatBot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ChatBot?

IsDown and DownDetector help users determine if ChatBot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ChatBot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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