Check if ChatBot is down, official outages, user-reported issues, and outages map.
ChatBot is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ChatBot status data.
IsDown has tracked 38 incidents since started monitoring ChatBot status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 12, 2025
05:02 AM EDT
|
Minor
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowle...
|
about 5 hours |
Jun 10, 2025
08:08 AM EDT
|
Not Confirmed by ChatBot
Possible Outage Indicated by User Reports
|
33 minutes |
Jun 10, 2025
06:18 AM EDT
|
Minor
We're receiving reports about issues with generating responses using AI Assist. We're currently l...
|
about 1 hour |
May 27, 2025
06:16 AM EDT
|
Minor
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with ...
|
about 6 hours |
Mar 25, 2025
10:09 AM EDT
|
Major
We are receiving reports about difficulties with adding, refreshing, and removing AI knowledge so...
|
37 minutes |
Aug 08, 2024
02:45 PM EDT
|
Major
The issue has been identified and a fix is being implemented.
|
about 2 hours |
May 05, 2024
07:52 AM EDT
|
Minor
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
|
about 6 hours |
May 01, 2024
12:31 PM EDT
|
Minor
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
|
about 1 hour |
Feb 27, 2024
11:42 AM EST
|
Minor
We are getting reports regarding issues with LiveChat API. Chatbots integrated with LiveChat may ...
|
about 3 hours |
Aug 31, 2023
03:09 AM EDT
|
Major
We have reports of delays on bots services. We are currently investigating the issue
|
about 2 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Lisl - Chatbot App.ai not allowing you to login.
Zeke - Unable to login to my account.
isy - chatbot is not responding.
Marc - Not responding. Tried different devices. Error days NO CONNECTION .
David - Showing a problem loading message .
John - When I send a request it reply’s : Hmm…..something seems to have gone wrong- Retry .
Marina - can't access the website online.
John - Infinite loading after asking it something .
Catherine - It keeps saying something went wrong please reload or retry. I have tried everything: history, cache, using different browser you name it - not working! .
Margaret - It just keeps saying "There was a problem generating a response. Please try again later.".
Lakesha - Oops something went wrong .
John - It keeps telling me “error”! .
Daniela - It’s not letting me use it it says something went wrong .
Julian - Chat box keeps telling me that there is an error.
Neil - Says OPPS SOMETHING WENT WRONG, won’t load anything?.
Jennifer - Won't work with voice mode. Neither type..
NIc - "No internet connection" .
Stephanie - Message saying something went wrong .
levinna - I am not able to load and log in.
Casey - It is saying 'there was an error processing the last request. (Error generating response)'.
Katerina - Oops something went wrong message.
John - Every request results in an error essentially saying try again later. .
Jonathan - Not working. Generates forever until I have to stop it. I’ve turned off my phone, turned back on, deleted the app and reinstalled and still isn’t working .
Leanne - It is not responding to any questions .
Megan - No new messages are being produced and everything is ending in error.
Chris - Won’t generate any answers .
Chris - It is not loading any AI images .
Karsten - My Chat ix is not responding - it did yesterday .
leandro - it does not respond and no answer is given.
Mark - Error: the network connection was lost .
Brian - Nothing is loading AI related.
Anonymous - It’s really slow or not loading .
Component | Status |
---|---|
Chat widget | OK |
API | OK |
Integrations | OK |
Web Application | OK |
Services commonly monitored together with ChatBot and alternatives
The Status Page Aggregator Built for IT Teams
Unified vendor dashboard
4522+ third-party services available to monitor
Early Outage Detection
Alerts 30+ minutes before official updates
Stop the Support Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
ChatBot is a digital tool that automates customer interactions on websites through a chat widget, API, integrations, and a web application.
Monitoring ChatBot since October 2022
Tracking 4 ChatBot services and regions
5 incidents in 2025
ChatBot isn't down. You can check ChatBot status and incident details on the top of the page. IsDown continuously monitors ChatBot official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ChatBot is currently operational. You can check ChatBot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ChatBot being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ChatBot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ChatBot last outage was on August 12, 2025 with the title "Issues with AI-based bot responses"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ChatBot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ChatBot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ChatBot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor ChatBot with maximum flexibility
IsDown monitors ChatBot for major outages. A major outage is when ChatBot experiences a critical issue that severely affects one or more services/regions. When ChatBot marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ChatBot status page for minor outages. A minor outage is when ChatBot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ChatBot status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ChatBot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ChatBot and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ChatBot and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required