Is ChatBot Down? Check the current ChatBot status

ChatBot is operational

Updated a few minutes ago

ChatBot not working for you?

Monitoring ChatBot since October 2022. Learn more

Monitoring 4 ChatBot services and regions

0 incidents in 2025

Current ChatBot official ongoing incidents

No incidents reported in ChatBot's status page

IsDown pulls data from ChatBot's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

ChatBot issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about ChatBot problems

  • L

    Lakesha

    about 1 month ago

    Oops something went wrong

  • J

    John

    about 1 month ago

    It keeps telling me “error”!

  • D

    Daniela

    about 1 month ago

    It’s not letting me use it it says something went wrong

  • J

    Julian

    about 1 month ago

    Chat box keeps telling me that there is an error

  • N

    Neil

    about 1 month ago

    Says OPPS SOMETHING WENT WRONG, won’t load anything?

  • J

    Jennifer

    about 1 month ago

    Won't work with voice mode. Neither type.

  • N

    NIc

    about 1 month ago

    "No internet connection"

  • S

    Stephanie

    about 2 months ago

    Message saying something went wrong

  • L

    levinna

    about 2 months ago

    I am not able to load and log in

  • C

    Casey

    2 months ago

    It is saying 'there was an error processing the last request. (Error generating response)'

  • K

    Katerina

    4 months ago

    Oops something went wrong message

  • J

    John

    4 months ago

    Every request results in an error essentially saying try again later.

  • J

    Jonathan

    4 months ago

    Not working. Generates forever until I have to stop it. I’ve turned off my phone, turned back on, deleted the app and reinstalled and still isn’t working

  • L

    Leanne

    4 months ago

    It is not responding to any questions

  • M

    Megan

    4 months ago

    No new messages are being produced and everything is ending in error

  • C

    Chris

    4 months ago

    Won’t generate any answers

  • C

    Chris

    7 months ago

    It is not loading any AI images

  • K

    Karsten

    9 months ago

    My Chat ix is not responding - it did yesterday

  • L

    leandro

    12 months ago

    it does not respond and no answer is given

  • M

    Mark

    about 1 year ago

    Error: the network connection was lost

  • B

    Brian

    about 1 year ago

    Nothing is loading AI related

  • A

    Anonymous

    over 1 year ago

    It’s really slow or not loading

ChatBot outage history

IsDown has tracked 34 incidents since started monitoring ChatBot status in October 2022.

  • Aug 08 2024

    7 months ago · lasted about 2 hours

    The issue has been identified and a fix is being implemented. More details

  • May 05 2024

    10 months ago · lasted about 6 hours

    We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveChat may not have worked correctly. The LiveChat team has identified the issue and a fix is being implemented. For more information and live status upda... More details

  • May 01 2024

    11 months ago · lasted about 1 hour

    We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveChat may not have worked correctly. The LiveChat team has implemented the fix and is monitoring the results. For more information and live status update... More details

  • Oct 2022 ...
    IsDown started monitoring ChatBot status

    We've tracked and collected 34 incidents since started monitoring ChatBot status

Sign up and check all outage history

ChatBot outages in the last 30 days

Number of Incidents

0 issues

Last incident

217 days ago

Having problems with ChatBot? What can you do?

  1. First, stay calm.

    • We know it's stressful when ChatBot is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did ChatBot already acknowledge the issue? And published a status update? (You can find it in the top of the page or in ChatBot status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If ChatBot is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Check ChatBot components, services, or regions current status in real-time

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Companies that monitor ChatBot also follow the status of these services

Stay informed about ChatBot status changes

IsDown offers an easy way to monitor ChatBot with maximum flexibility

Major Outages Notifications

IsDown monitors ChatBot for major outages. A major outage is when ChatBot experiences a critical issue that severely affects one or more services/regions. When ChatBot marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ChatBot status page for minor outages. A minor outage is when ChatBot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ChatBot status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ChatBot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ChatBot and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

ChatBot and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is ChatBot down today?

ChatBot isn't down. You can check ChatBot status and incident details on the top of the page. IsDown continuously monitors ChatBot official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ChatBot status?

ChatBot is currently operational. You can check ChatBot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ChatBot outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ChatBot slow today?

Currently there's no report of ChatBot being slow. Check on the top of the page if there are any reported problems by other users.

How are ChatBot outages detected?

IsDown monitors the ChatBot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ChatBot outage?

ChatBot last outage was on August 08, 2024 with the title "Agent app issue"

ChatBot not working for you? How do I know if ChatBot is down?
How can I check ChatBot status and outages?
Why use IsDown to monitor ChatBot instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ChatBot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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