Is ChatBot Down? Check current status

Check if ChatBot is down, official outages, user-reported issues, and outages map.

Current ChatBot status

ChatBot is working normally

Updated from ChatBot official status page a few minutes ago

Having problems with ChatBot?

ChatBot service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ChatBot status data.

Recent ChatBot Outages and Downtime History

IsDown has tracked 38 incidents since started monitoring ChatBot status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 12, 2025
05:02 AM EDT
Minor
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowle...
about 5 hours
Jun 10, 2025
08:08 AM EDT
Not Confirmed by ChatBot
Possible Outage Indicated by User Reports
33 minutes
Jun 10, 2025
06:18 AM EDT
Minor
We're receiving reports about issues with generating responses using AI Assist. We're currently l...
about 1 hour
May 27, 2025
06:16 AM EDT
Minor
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with ...
about 6 hours
Mar 25, 2025
10:09 AM EDT
Major
We are receiving reports about difficulties with adding, refreshing, and removing AI knowledge so...
37 minutes
Aug 08, 2024
02:45 PM EDT
Major
The issue has been identified and a fix is being implemented.
about 2 hours
May 05, 2024
07:52 AM EDT
Minor
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
about 6 hours
May 01, 2024
12:31 PM EDT
Minor
We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveCha...
about 1 hour
Feb 27, 2024
11:42 AM EST
Minor
We are getting reports regarding issues with LiveChat API. Chatbots integrated with LiveChat may ...
about 3 hours
Aug 31, 2023
03:09 AM EDT
Major
We have reports of delays on bots services. We are currently investigating the issue
about 2 hours
Sign up to check more outage history
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User comments about problems with ChatBot

  • Lisl - Chatbot App.ai not allowing you to login.

  • Zeke - Unable to login to my account.

  • isy - chatbot is not responding.

  • Marc - Not responding. Tried different devices. Error days NO CONNECTION .

  • David - Showing a problem loading message .

  • John - When I send a request it reply’s : Hmm…..something seems to have gone wrong- Retry .

  • Marina - can't access the website online.

  • John - Infinite loading after asking it something .

  • Catherine - It keeps saying something went wrong please reload or retry. I have tried everything: history, cache, using different browser you name it - not working! .

  • Margaret - It just keeps saying "There was a problem generating a response. Please try again later.".

  • Lakesha - Oops something went wrong .

  • John - It keeps telling me “error”! .

  • Daniela - It’s not letting me use it it says something went wrong .

  • Julian - Chat box keeps telling me that there is an error.

  • Neil - Says OPPS SOMETHING WENT WRONG, won’t load anything?.

  • Jennifer - Won't work with voice mode. Neither type..

  • NIc - "No internet connection" .

  • Stephanie - Message saying something went wrong .

  • levinna - I am not able to load and log in.

  • Casey - It is saying 'there was an error processing the last request. (Error generating response)'.

  • Katerina - Oops something went wrong message.

  • John - Every request results in an error essentially saying try again later. .

  • Jonathan - Not working. Generates forever until I have to stop it. I’ve turned off my phone, turned back on, deleted the app and reinstalled and still isn’t working .

  • Leanne - It is not responding to any questions .

  • Megan - No new messages are being produced and everything is ending in error.

  • Chris - Won’t generate any answers .

  • Chris - It is not loading any AI images .

  • Karsten - My Chat ix is not responding - it did yesterday .

  • leandro - it does not respond and no answer is given.

  • Mark - Error: the network connection was lost .

  • Brian - Nothing is loading AI related.

  • Anonymous - It’s really slow or not loading .

ChatBot status page - All services & components

Component Status
Chat widget OK
API OK
Integrations OK
Web Application OK
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ChatBot is a digital tool that automates customer interactions on websites through a chat widget, API, integrations, and a web application.

Monitoring ChatBot since October 2022

Tracking 4 ChatBot services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

5 incidents in 2025

Frequently Asked Questions

Is ChatBot down today?

ChatBot isn't down. You can check ChatBot status and incident details on the top of the page. IsDown continuously monitors ChatBot official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ChatBot status?

ChatBot is currently operational. You can check ChatBot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ChatBot outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ChatBot down today or just slow?

Currently there's no report of ChatBot being slow. Check on the top of the page if there are any reported problems by other users.

How are ChatBot outages detected?

IsDown monitors the ChatBot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ChatBot having an outage right now?

ChatBot last outage was on August 12, 2025 with the title "Issues with AI-based bot responses"

How to check if ChatBot is down?

Why use IsDown to monitor ChatBot instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ChatBot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ChatBot?

IsDown and DownDetector help users determine if ChatBot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ChatBot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about ChatBot status changes?

IsDown offers an easy way to monitor ChatBot with maximum flexibility

Major Outages Notifications

IsDown monitors ChatBot for major outages. A major outage is when ChatBot experiences a critical issue that severely affects one or more services/regions. When ChatBot marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ChatBot status page for minor outages. A minor outage is when ChatBot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ChatBot status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ChatBot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ChatBot and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

ChatBot and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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