Check if ChatBot is down, recent outages, user-reported issues, and outages map.
ChatBot is working normally
Last checked from ChatBot's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 38 incidents since started monitoring ChatBot status in October 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
11 days ago · lasted about 5 hours
We're receiving reports regarding issues with bots not providing AI-based answers from the Knowledge Hub section. We're currently investigating this issue.
2 months ago · lasted about 1 hour
We're receiving reports about issues with generating responses using AI Assist. We're currently looking into this issue.
3 months ago · lasted about 6 hours
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with LiveChat and/or HelpDesk may not work correctly. The issue is being investigated. For more information, please visit: https://status.livechat.com/inc...
We've tracked and collected 38 incidents since started monitoring ChatBot status
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Marc
Not responding. Tried different devices. Error days NO CONNECTION
David
Showing a problem loading message
John
When I send a request it reply’s : Hmm…..something seems to have gone wrong- Retry
Marina
can't access the website online
John
Infinite loading after asking it something
Catherine
It keeps saying something went wrong please reload or retry. I have tried everything: history, cache, using different browser you name it - not working!
Margaret
It just keeps saying "There was a problem generating a response. Please try again later."
Lakesha
Oops something went wrong
John
It keeps telling me “error”!
Daniela
It’s not letting me use it it says something went wrong
Julian
Chat box keeps telling me that there is an error
Neil
Says OPPS SOMETHING WENT WRONG, won’t load anything?
Jennifer
Won't work with voice mode. Neither type.
NIc
"No internet connection"
Stephanie
Message saying something went wrong
levinna
I am not able to load and log in
Casey
It is saying 'there was an error processing the last request. (Error generating response)'
Katerina
Oops something went wrong message
John
Every request results in an error essentially saying try again later.
Jonathan
Not working. Generates forever until I have to stop it. I’ve turned off my phone, turned back on, deleted the app and reinstalled and still isn’t working
Leanne
It is not responding to any questions
Megan
No new messages are being produced and everything is ending in error
Chris
Won’t generate any answers
Chris
It is not loading any AI images
Karsten
My Chat ix is not responding - it did yesterday
leandro
it does not respond and no answer is given
Mark
Error: the network connection was lost
Brian
Nothing is loading AI related
Anonymous
It’s really slow or not loading
Stay Ahead of ChatBot Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with ChatBot
ChatBot isn't down. You can check ChatBot status and incident details on the top of the page. IsDown continuously monitors ChatBot official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ChatBot is currently operational. You can check ChatBot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ChatBot being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ChatBot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ChatBot last outage was on August 12, 2025 with the title "Issues with AI-based bot responses"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ChatBot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ChatBot with maximum flexibility
IsDown monitors ChatBot for major outages. A major outage is when ChatBot experiences a critical issue that severely affects one or more services/regions. When ChatBot marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ChatBot status page for minor outages. A minor outage is when ChatBot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ChatBot status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ChatBot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ChatBot and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ChatBot and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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