What is Cielo current status?

Cielo is currently operational. You can check Cielo status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Cielo had 1 known outages in the last 24 hours. IsDown continuously monitors the Cielo status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Cielo outages, issues and problems' at the top of the page.

How to monitor or check Cielo status?

You can use IsDown service or go to Cielo official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Cielo is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Cielo has issues. Cielo official status page might also offer notification options such as email, SMS, or Slack.

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Is Cielo Down? Check current status

Check if Cielo is down, official outages, user-reported issues, and outages map.

Current Cielo status

Cielo is working normally

Updated from Cielo official status page a few minutes ago

Cielo service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Cielo status data.

View Cielo Outage Reports Map

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Cielo recent outages and downtime history

IsDown has tracked 227 incidents since started monitoring Cielo status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 07:52 AM EDT	Minor Intermitência no acesso ao Site Cielo Estamos investigando	about 1 hour
Oct 18, 2025 11:20 PM EDT	Major Indisponibilidade para o Cielo Conecta. Incidente reportado, estamos investigando esse problema.	about 1 hour
Oct 18, 2025 08:37 PM EDT	Minor Indisponibilidade Transacional Cielo Conecta Identificado indisponibilidade transacional para o Cielo Conecta.	30 minutes
Oct 17, 2025 06:21 PM EDT	Minor Identificado indisponibilidade para Transações Ticket Voucher a partir das 19h08, com transações ... We are currently investigating this issue.	23 minutes
Oct 16, 2025 07:46 AM EDT	Minor Intermitência na visualização do Extrato e Tela de Vendas e Recebíveis Estamos investigando...	32 minutes
Oct 15, 2025 12:05 PM EDT	Minor Indisponibilidade Parcial no pagamento de QRCodes PIX Santander. Identificamos uma queda na conversão de pagamentos via QRCode PIX, para o banco Santander.	30 minutes
Oct 15, 2025 10:11 AM EDT	Major Indisponibilidade na inicialização de terminais TEF/Conecta Nossos times estão investigando.	about 2 hours
Oct 15, 2025 08:48 AM EDT	Major Intermitência no acesso e navegação no Site Cielo - Falha na validação de Identidade Digital (biometria) - Falha na consulta à aba taxas e planos	about 2 hours
Oct 13, 2025 09:58 AM EDT	Minor Indisponibilidade para transações Emissor Dock Identificado um aumento de transações negadas com o retorno 96 - Falha no Sistema/Tente Novamente...	about 3 hours
Oct 09, 2025 09:27 AM EDT	Major Intermitência para carregar banner de menu na área logada do Site Identificada intermitência para carregar banner de menu na área logada do Site	about 1 hour

Looking to track Cielo outages?

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Cielo reported issues and comments

about 14 hours ago

Devices not connecting to app.
3 months ago

john - Server down not communicating with Alexa.

Cielo components or services current status

Component	Status
Transacional	OK
Canais de Relacionamento	OK
Produtos de Prazo	OK

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Payment solutions provider offering e-commerce services, financial settlement, transaction processing, digital and physical authorization, and customer support channels.

Monitoring Cielo since March 2025

Tracking 17 Cielo services and regions

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220 incidents in 2025

Frequently Asked Questions

Is Cielo down today?

Cielo isn't down. You can check Cielo status and incident details on the top of the page. IsDown continuously monitors Cielo official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Cielo status?

Cielo is currently operational. You can check Cielo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cielo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Cielo down today or just slow?

Currently there's no report of Cielo being slow. Check on the top of the page if there are any reported problems by other users.

How are Cielo outages detected?

IsDown monitors the Cielo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Cielo having an outage right now?

Cielo last outage was on October 20, 2025 with the title "Intermitência no acesso ao Site Cielo"

How to check if Cielo is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Cielo and get alerts in real-time when Cielo has outages.

Why use IsDown to monitor Cielo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cielo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Cielo?

IsDown and DownDetector help users determine if Cielo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cielo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.