Outage in Cin7

HubSpot Login Issue

Resolved Minor
January 04, 2025 - Started 7 months ago - Lasted 2 days

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Outage Details

We are currently experiencing an issue with HubSpot integration. Some users attempting to log in may encounter the following error: _Authorization failed because there is a mismatch between the scopes in the install URL and the app's configured scopes. Please contact the app developer._ We are actively investigating this matter, and we are working to resolve it as quickly as possible. We apologize for the inconvenience caused and appreciate your patience. Further updates will be shared here as soon as they are available.
Latest Updates ( sorted recent to last )
INVESTIGATING 8 months ago - at 12/20/2024 08:33AM

We are currently experiencing an issue with HubSpot integration. Some users attempting to log in may encounter the following error: _Authorization failed because there is a mismatch between the scopes in the install URL and the app's configured scopes. Please contact the app developer._ We are actively investigating this matter, and we are working to resolve it as quickly as possible. We apologize for the inconvenience caused and appreciate your patience. Further updates will be shared here as soon as they are available.

MONITORING 8 months ago - at 12/23/2024 05:52AM

We implemented a fix and are currently monitoring the result.

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