Outage in Citrix ShareFile
Two-Factor Authentication Provider Degradation Issue
Resolved Minor
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Outage Details
Two-factor authentication degradation causing login issues: Our provider for two-factor authentication is currently seeing a degradation in service, which might lead to delays to receive TFA codes in our US region. We are working with our vendor to get the service back to stable operations and apoligize for inconvenience caused.
Components affected
Citrix ShareFile ShareFile®Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 08/22/2024 05:54PM
This incident has been resolved.
MONITORING
11 months ago - at 08/22/2024 04:05PM
Two-factor authentication degradation causing login issues: Our provider for two-factor authentication is currently seeing a degradation in service, which might lead to delays to receive TFA codes in our US region. We are working with our vendor to get the service back to stable operations and apoligize for inconvenience caused.
Latest Citrix ShareFile outages
Self Service Billing & Amendments - Degraded experience - 23 days ago
Some customers may experience issues logging in or using ShareFile - about 2 months ago
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Issue accessing the Login Page - 3 months ago
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