Outage in CleverTap

We are upgrading one of the cluster on EU1 region. Affected users on that cluster will not be able to login for next 10-20 minutes.

Resolved Major
June 26, 2024 - Started 6 months ago - Lasted 13 minutes
Official incident page

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Outage Details

We are upgrading the affected cluster in the EU1 region. Please allow us 10-20 minutes to upgrade. Affected users will not be able to use dashboard during this period.
Components affected
CleverTap Dashboard Reports
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/26/2024 06:17AM

This incident is resolved and all systems are back to normal.

MONITORING 6 months ago - at 06/26/2024 06:13AM

The cluster has been upgraded and systems are back to normal. Users can login and perform the dashboard actions normally.
We are observing this for the next few minutes before closing the incident.

IDENTIFIED 6 months ago - at 06/26/2024 06:07AM

We are upgrading the affected cluster in the EU1 region. Please allow us 10-20 minutes to upgrade.
Affected users will not be able to use dashboard during this period.

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