Is CleverTap Down? What is the current status?

CleverTap status is operational
IsDown gathers data for CleverTap status from official sources and user reports.
Updated from CleverTap official status page.
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CleverTap issues reported by users in the last 24 hours

Latest user comments about CleverTap problems

  • E
    about 1 month ago

    Elias Not loading all the events correctly

No active incidents reported in CleverTap's status page

CleverTap outages in the last 30 days

Number of Incidents

1 issues

Last incident

21 days ago

CleverTap outage history

Some of our users are not able to login on EU1 due to underlying Cloudflare issue

Minor Resolved

September 16, 2024 · lasted 20 minutes

Cloudflare is facing issues with its European endpoints. Some of our customers were not able to login to the dashboard. Campaigns/exports/ingestion is working as normal. We have bypassed Cloudflar...

We are upgrading one of the cluster on EU1 region. Affected users on that cluster will not be abl...

Major Resolved

June 26, 2024 · lasted 13 minutes

We are upgrading the affected cluster in the EU1 region. Please allow us 10-20 minutes to upgrade. Affected users will not be able to use dashboard during this period.

Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ing...

Major Resolved

March 04, 2024 · lasted 34 minutes

We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. Dashboard queries will be slow/not wor...

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Check CleverTap components, services, or regions current status in real-time

Cut Vendor Outage Costs with an Internal Status Page

IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.

Stay informed about CleverTap status changes

IsDown offers an easy way to monitor CleverTap with maximum flexibility

Major Outages Notifications

IsDown monitors CleverTap for major outages. A major outage is when CleverTap experiences a critical issue that severely affects one or more services/regions. When CleverTap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CleverTap status page for minor outages. A minor outage is when CleverTap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CleverTap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CleverTap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CleverTap and all their 28 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CleverTap and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is CleverTap down today?

CleverTap is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the CleverTap status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest CleverTap outages, issues and problems' at the top of the page.

When was the last CleverTap outage?

CleverTap last outage was on September 16, 2024 with the title "Some of our users are not able to login on EU1 due to underlying Cloudflare issue"

CleverTap not working for you? How do I know if CleverTap is down?
How can I check CleverTap status and outages?
Why use IsDown to monitor CleverTap instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CleverTap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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