Outage in CleverTap
Some of our users are not able to login on EU1 due to underlying Cloudflare issue
Resolved MinorIncident Report
Cloudflare is facing issues with its European endpoints. Some of our customers were not able to login to the dashboard.
Campaigns/exports/ingestion is working as normal.
We have bypassed Cloudflare and directly routed the traffic to our endpoints. The dashboard is working now.
We will update this incident shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/16/2024 05:25AM
We have bypassed Cloudflare for now and dashboard logins are working fine.
Systems are back to normalcy. We are keeping a watch on Cloudflare status before moving back the traffic via Cloudflare.
MONITORING
over 1 year ago - at 09/16/2024 05:07AM
Cloudflare is facing issues with its European endpoints. Some of our customers were not able to login to the dashboard.
Campaigns/exports/ingestion is working as normal.
We have bypassed Cloudflare and directly routed the traffic to our endpoints. The dashboard is working now.
We will update this incident shortly.
Latest CleverTap outages
Partial Outage on EU region - 2 months ago
Outage on EU region - 7 months ago
Partial Outage on SG region - 8 months ago
Partial outage on EU region - about 1 year ago
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