Outage in CleverTap
Partial Outage on SG region
Resolved MinorIncident Report
We are investigating reports of Dashboard query failures impacting some accounts within the SG region. Data ingestion from both API and SDK is processing with delays for these accounts. Please expect an update within 30 minutes.
Components affected
CleverTap Data Exports CleverTap SDK Ingestion CleverTap SFTP Imports CleverTap Dashboard Reports CleverTap Campaign Delivery CleverTap API IngestionOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/22/2025 09:05AM
The partial outage for some clients in the SG region has been resolved and the system is back to normalcy.
MONITORING
6 months ago - at 04/22/2025 09:02AM
Root cause has been identified and the fix has been deployed. Systems are back to normal and we are currently monitoring closely.
INVESTIGATING
6 months ago - at 04/22/2025 08:08AM
We are investigating reports of Dashboard query failures impacting some accounts within the SG region. Data ingestion from both API and SDK is processing with delays for these accounts. Please expect an update within 30 minutes.
Latest CleverTap outages
Partial Outage on EU region - 11 days ago
Outage on EU region - 5 months ago
Partial outage on EU region - 10 months ago
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