Outage in Cloudera

Daily consumption report is not showing current usage data

Resolved Minor
July 11, 2024 - Started 5 months ago - Lasted 4 days
Official incident page

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Outage Details

Current Status: The daily consumption report that is available on the CDP Management Console has not been reporting usage data since June 22. Our teams have identified the source of the issue and are working on implementing a solution to make the data available. While the team works on resolving the issue customers may use my.cloudera.com to get the consumption reports. Customer Experience: During this window customers may experience issues accessing daily consumption reports.
Components affected
Cloudera CDP Management Console
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/15/2024 08:49AM

Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days.
Customer Experience: During this window, customers might have experienced issues accessing daily consumption reports.

IDENTIFIED 5 months ago - at 07/11/2024 03:53PM

Current Status: The daily consumption report that is available on the CDP Management Console has not been reporting usage data since June 22.
Our teams have identified the source of the issue and are working on implementing a solution to make the data available. While the team works on resolving the issue customers may use my.cloudera.com to get the consumption reports.

Customer Experience: During this window customers may experience issues accessing daily consumption reports.

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